Getting Your Jewellery ValuationThe easiest way to have your jewellery valued is to book an appointment and visit us in person. Your initial consultation is free, where we examine your jewellery and advise whether a formal valuation is required, what type of valuation best suits your needs, and the expected cost.
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Jewellery Valuation Process
1. Book an AppointmentSchedule a time using our online booking system. For urgent valuations (same-day or 2–3 day turnaround), please call us before booking: 09 377 0730. |
2. Prepare Relevant DocumentsIf available, please bring any previous valuations and purchase receipts. |
3. Visit Us on Your Appointment Day |
4. Initial AssessmentYour appointment will typically take 15–30 minutes, depending on the number of items. We will examine each piece and advise if any items are not suitable or necessary to value. |
5. Turnaround TimeValuations are usually completed within 1–2 weeks. We’ll confirm the expected timeframe during your appointment. |
6. Your Jewellery is SecureWe implement strict security measures, including your jewellery locked in a banker-quality safe, 24/7 surveillance, and monitored alarm systems. This ensures your items are protected while in our care. |
7. Notification and CollectionOnce your valuation is complete, you’ll receive a notification by text message/email. You’ll also be given secure access to your digital valuation documents via our online storage system. Book your 10-minute jewellery collection slot here. |
8. Receive Your Valuation DocumentsYou will receive a printed black & white copy and a digital colour copy of your valuation. View valuation samples |
Types of Valuations
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1. Insurance Valuation
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Required by insurance companies to establish the replacement value of your jewellery in case of loss, theft, or damage. Includes detailed documentation and images.
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2. Retail Valuation
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Intended for resale purposes. Reflects the current market value if you plan to sell your jewellery.
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3. Estate Appraisal
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Used for estate division, probate, or family settlements. Provides fair market value assessments.
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4. After-Loss Valuation
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Prepared after a loss has occurred (e.g. theft, fire, or damage) to support an insurance claim when original documentation is unavailable or incomplete.
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